Managed IT Services

With Inline’s Managed IT Services, your company can gain hands-on support, systems management, continuous communication, and complex consulting services from our experts, ensuring your technology supports your business at all times.

All-Inclusive IT benefits include: 

  • Predictable, all-inclusive, and flat-rate IT services
  • Cost savings for re-allocated personnel
  • Proactive systems management and monitoring
  • Increased system performance
  • Freedom to focus on your core business activities

Help Desk Services:

  • Centralized team managing all incidents, problem reports, or requests
  • Assistance with tier 1 and tier 2 phone calls through remote assistance
  • Management of application-specific support calls to vendors
  • Easy-to-use customer portal to quickly submit tickets
  • After-hours scheduled maintenance

24/7 Monitoring and Alerts

  • Critical systems monitoring recognizes potential threats immediately
  • Alerts transmit to help desk at any hour on any day of the year
  • Proactive management

Managed Antivirus

  • Antivirus license installations on desktops, laptops, and servers, which are valid for the life of the contract
  • Central management console for antivirus management optimization
  • Alerts for virus outbreaks
  • Scheduled scans
  • Web content filtering

Server and PC Management

  • Automated control and installation of Windows Updates as needed
  • System updates to key applications and infrastructure
  • Nightly backups on-site and replication to off-site data centers
  • Email SPAM and virus filtering

Want to learn more about how our Managed IT Services can help optimize your business? Contact one of our representatives today!

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